Please see below some FAQ's to help support Vaccination Sites:
- I don't have my Q-Flow log in details
- My log in details aren't working
- I can't see all my sites in Q-Flow work profiles list
- My Lead User on Foundry was incorrect/ or on leave so can't add us in
- I can't grant access to my colleagues
- I'm struggling to create calendars/availability
Answer:
Please raise this with your System Vaccine Operations Centre (SVOC) in the first instance.
Please raise this with your System Vaccine Operations Centre (SVOC) in the first instance.
If they are unable to assist, they will escalate the issue to your Regional team (RVOC) who can in turn escalate to the National team (NVOC) if needs be.
Link to list of SVOCs & contact details:
https://future.nhs.uk/CovidVaccinations/view?objectId=131526693#131526693
https://future.nhs.uk/CovidVaccinations/view?objectId=131526693#131526693
Link to NHS Futures FAQs: https://future.nhs.uk/connect.ti/CovidVaccinations/view?objectID=30579600