Capri own and deliver a virtual consultation application called V-Consult. This is an online and video consultation platform.
Capri allows patients to communicate safely and securely with their practice via online messaging and video consultation.
If Capri's system is down, impacted patients may still book appointments via the GP practice.
V-Consult is often only used between 8am-midday, Monday-Friday. Availability is down to the GP practice's discretion, but these are the common hours of usage.
- This service will not work for proxy access.
- Your practice are the administrators of your health record.
- The NHS App team cannot view the content of your video consultation.
For more information on Capri:
https://caprihealthcare.zohodesk.com/portal/en/kb/capri-healthcare/user-guides/v-consult