Why this is happening
We do not know which website or app you are trying to access. This can happen if you try to log in directly from a web search engine, bookmark or your browser history.
What to do
To try again, you should go to the website or app you want to access and select Continue with NHS login.
Make sure you go to the main website or app of the service you want to access. Avoid using bookmarks or links from your browser history.