Setting up an NHS account involves going through the proof of identity process as part of the registration process, using a mobile phone number and email.
A person will then need to undergo several checks to verify their proof of identity - usually a passport or driving licence are required.
Then a second verification check may need to be undertaken - usually a short video recording of the person’s face.
For people who do not have access to a photo of their ID proof, it is possible to use registration details from their GP practice’s online services. More information on NHS login can be found here:
We recommend that you register for an account at least two weeks in advance of international travel. Downloading and registering with the NHS App can be completed in 15 minutes. However, the process usually requires extra proof of identity such as a passport or driving licence and roughly a third of registrations require manual verification of identity. Depending on demand, this may take a week or more.