We only provide support for the NHS App on:
- Android version 8 (Oreo) and above, on devices with a front-facing camera
- Apple iOS, versions 11 and above
You can install and use the NHS App on Android versions 5, 6 or 7, or Apple iOS versions 9 or 10, but we cannot guarantee the best experience nor provide help with any technical issues.
The NHS App should not be installed on certain devices, for example "jailbroken" or "rooted" devices. To find out more, view the Prohibited uses section of the NHS App terms of use.
As an alternative, you can access your NHS account through the NHS website.