The NHS account is a service for patients in England, provided by NHS England. It provides access to certain NHS services when you log in to the NHS App or the NHS website (www.nhs.uk)
We’ve changed the way we talk about this service.
We used to talk about accessing the NHS App (sometimes called the native version) and the NHS App online (sometimes called the browser version).
We now talk about logging in to your NHS account, using either the NHS App or NHS website.
If you already use the NHS App or NHS App online, you can continue to log in to your NHS account, using the NHS App or NHS website, in the same way as you do now. The services we provide and the data we collect have not changed.
If you have a question about the NHS website that is not about services available through your NHS account, contact the NHS website helpdesk.
Why has this changed?
We want more people to be able to use the services we provide through your NHS account. We’re doing this to make sure patients in England know that they can use the NHS website to access certain services. We’re also updating the website to make it easier for people to find what they are looking for, and do the task they need to do – for example to order a repeat prescription.
Some people do not have a device they can use to download the NHS App, or do not want to download it. Using the NHS website is a quick and easy way to access certain NHS services online.