Mobile or tablet device queries

Issues downloading the NHS App to a device

Samsung phones and tablets

Google Pixel and Nexus phones

Biometric Login on Android devices

Does the NHS App work across all smartphones?

I have a non-UK mobile device – can I still use the NHS App?

What happens if I have lost or damaged my smartphone so I can’t use it for the NHS App?

NHS account on multiple devices

Using the app on a tablet with no SIM card

Using the NHS account in an area with no/poor mobile signal

Download or update issues

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