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  1. NHS App and NHS login Support Centre
  2. Account and settings
  3. Managing your NHS account

Managing your NHS account

  • I cannot access my account as I have changed my mobile number (CID1113)
  • I cannot remember the password I used to set up my account (CID1112)
  • How to remove a passkey from your account
  • How to change the phone number you use to receive security codes
  • How to recover access to your account
  • Update email on account - Email address already in use
  • Change mobile phone number - identity has been verified
  • Change mobile phone number - identity not verified yet
  • Changing your password
  • Checking your NHS number
  • How long does it take for my account to update after my GP surgery has amended my personal details?
  • Lost access/unlinked from GP
  • Accessibility statement
  • Contact us
  • Cookies
  • Privacy policy
  • Terms and conditions

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